One of Calgary’s newer funeral homes, The Chapel of the Bells is specially designed to meet the needs of a variety of funeral services. The Chapel, with stunning stained glass display, accommodates large or small gatherings. The location also offers a beautiful reception room complete with fireplace and full-service kitchen for the family’s use after a service, a funeral home lounge area where families can gather in a home-like setting, a covered marquee for vehicles to guard against inclement weather, and a crematorium on-site.
McInnis & Holloway Funeral Homes "Chapel Of The Bells"
FUNERAL HOME LOCATION
User reviewsView all user reviews
Average user rating from: 6 user(s)
|Likelihood To Use Again||4.8 (6)|
|Ease of Reaching Someone Knowledgeable||4.6 (6)|
|Likelihood To Recommend||4.9 (6)|
|Merchandise Choice||4.1 (6)|
|Attention to Detail||4.3 (6)|
|I Felt I Received Value For The Prices Charged||4.3 (6)|
|Funeral Director Sensitivity||4.7 (6)|
|Service Satisfaction||4.8 (6)|
Last updated: January 12, 2013
We were treated with care and affection
We just had my mom's funeral on Dec 21st, 2012. We found one individual who works at Chapel Of The Bells to be exceptionally professionally trained. We were treated with care and affection beyond the line of duty. She coordinated and helped us select the music that were excelent to our tast, both in english and Chinese. ask for Kit Leung at McInnis & Holloway
Last updated: September 12, 2012
This could be a year that I might be considered a regular funeral attendee. Unfortunately, I would rather not have visited Chapel Of The Bells but that is life. This place is very clean with a good ventilation system which help quite a bit since the traditional asian funeral requires burning incense and other paper goods such as play money and paper with gold and silver foils. There are quite a few little perks such as instructions to follow traditional customs as we went every step of the way from the viewing session to the burial. They were also very courteous to the guests as they were given their instructions. The interior has a very classy asian decor.
They have their own very large parking lot but if you must park on the streets the streets around Chapel Of The Bells do not require permits and they do not have meters.
One thing I found that they may take the customer service a little too far is the pallbearers were assisted in carrying the casket and they even had wheels for the casket at the Cemetery
The transporting of the casket to the cemetery was very smooth and the funeral convoy were allow to disregard all street lights without having to use police escorts.
All in all, this funeral home takes customer service to a new level as they made a 5 hour viewing session seem short and nothing but 1st class all the way for my grandmother.
Last updated: August 03, 2013
Sharon and Stephanie are consummate professionals and extremely skilled
We lost a dear friend this November; the last week under the care of Agape Hospice. I offered to make all the arrangements from end-of-life to memorial service. My career was in event planning so, while the task was emotionally daunting, I resourced the best services I could find. Chapel of the Bells came recommended on a list from both the hospital and Hospice - and from several people on -line.
There is no question that Sharon and Stephanie are consummate professionals and extremely skilled. They were there every step of the way. Stephanie emailed me all the information I needed to bring, an agenda for our meeting, and web sites to get more information before we even met. She made excellent recommendations, offered to help arrange for Canada pension Death Benifit, and patiently answered my many questions. Each and every detail was handled with care and honor for my friend and his family. Their prices are competitive and more than fair for the many services they offer. They are simply the very best at what they do.
My father-in-law's funeral was in mid-June 2013. It was very fortunately that we bought the package ahead of time. Even though he passed away in the middle of the night, they took care of his body in a very efficient way. From the planning of the cremation, funeral service to the graveside service, everything was handled by experienced professionals. Kit Leung provided us with a lot of helpful advices and support. Kit is especially kind to elders who lost their loved ones. She was with us throughout the entire time - cremation, funeral service and graveside. The other gentlement (I forgot his name) understood our needs and did his best to make sure the funeral service was held on the day we wanted. Everything was done so beautifully. They are a family of caring professionals, after the funeral/graveside service, they gave us an after service support to complete all necessary paperwork/forms for the Government agencies, that was very helpful. The Chapel of the Bell is conveniently located on Centre Street, easy access to all of our friends. The facility is clean and tidy, everyone who works there is very polite and friendly. It does not matter what time of the day we walk in, they welcome us warmly. We have no hesitation to recommend Chapel of the Bells to our friends in Calgary.
Thank you for you help
This was a difficult time for our family and McInnis and Holloway were great. Were had a friend suggest that we call Marc and we were so glad we did. We never felt pressured or rushed and it was obvious from the moment that we met Marc that he was very experienced and professional.
Since we had our service we actually met three other friends that had funerals at McInnis & Holloway (other locations) all they all had they same experience. Its nice to see that in the day and age where customer service is hard to find that at least some companies still understand the importance of it.
We also appreciated the Tree that they planted to remember my Uncle.